Community management is essentially the building, growing and managing of an online community for a defined brand. Community management helps brands to grow and nurture their online audience or customer base and increases their opportunity for not just acquiring new customers but to also retain existing ones.
What I offer
I offer Community Management for your business’ Social Media platforms including but not limited to, Facebook, Twitter, LinkedIn, and Instagram.
These services include:
- Identifying and defining Social Media goals and objectives
- Creating Social Media pages according to defined goals
- Building Social Media audience based on defined goals and intended target
- Monitoring conversations through social listening for identifying trends and generating leads
- Developing and implementing a Social Media content/ editorial calendar
Let’s chat about how I can help you to develop your online community.